Current status
No active incident is published on this page. If you are seeing an unexpected error or degraded performance, contact support with the affected service, request time, and request identifier.
Services covered
- Data API and authentication
- Proxy network and health checks
- Collection jobs
- Request results and dashboard access
Incident communication
Planned maintenance and confirmed incidents are communicated here. For a service-specific check, email [email protected] without including API keys or sensitive collected data.
A direct line
Need a hand?
Product, account, or company questions — send us the details.
[email protected]Contact information